UCL Employee Engagement Delivers Greater Productivity for Waterstones


Distribution performance levels increased massively for one of our clients – Waterstones , one of the UK’s leading retailers .This market is a fast moving real time business, serving 296 stores from our warehouse at Burton, holding over 10.5 million units on site, and delivering 1 million units each week

Conducted two “Overdrive” learning events — kaizen style events to learn tools and techniques of the Unipart Way. The first event reduced transportation by 70%, increased productivity by 30%; the second event increased productivity by 60%, equal to savings of £240,000 per year.