February 2024 – Unipart is proud to announce the continuation of its long-standing partnership with Vodafone. We are proud to share that our contract has been successfully renewed for a further three years, marking a significant milestone in our enduring relationship with Vodafone, which has already spanned an impressive 24 years.
Our committed team in Nuneaton has been the backbone of providing Vodafone with unparalleled logistics and distribution services tailored to mobile devices and accessories. As Jonathan Leonard, Vodafone Logistics Manager, confirmed:
“It’s a pleasure to work with a loyal and trusted partner like Unipart. The team at Nuneaton continually delivers a great customer experience to Vodafone customers”.
Our proven track record demonstrates our consistent and reliable shipment of over 20 million items annually, which includes delivering approximately 200,000 orders of mobile accessories, mobile devices or home broadband products per month. These shipments cater not only to Vodafone’s expansive customer base of 18 million but also ensure the smooth functioning of their 410 retail stores across the UK.
We oversee the comprehensive management of Vodafone’s distribution, collaborating effectively with our carrier partners to optimise their logistics operations. This strategic coordination allows us to ensure prompt and efficient delivery, meeting the diverse needs of Vodafone’s clientele while maintaining high service standards.
Vodafone’s decision to extend our partnership highlights their acknowledgement of our steadfast dedication to the core principles of The Unipart Way. Our colleagues are the cornerstone of our success, consistently reflecting our ethos in their thoughts, work ethic and behaviour. This recognition validates our commitment to exceeding service levels and performance to adapt to Vodafone’s continuously evolving needs. Through our meticulous attention to detail and proactive approach, we ensure that Vodafone’s logistics operations remain efficient and effective.
Simon Leggott, Unipart Logistics Vodafone Customer Engagement Director, commented:
“I’m really proud to have been part of the team that has delivered this latest extension to the long-standing partnership between Vodafone and Unipart. It is a testament to the whole team employed on the contract that this extension will take our partnership to 27 years. The service Unipart delivers for Vodafone’s customers is central to the award of this extension, and Vodafone recently commented that it is currently better than ever. I look forward to seeing what we can collectively achieve over the next three years”.
Gareth Williams, Vodafone Head of Logistics, also commented:
“We are very pleased to be working with Unipart for another three years. We especially look forward to celebrating the quarter of a century working together as a team next year”.
As we embark on the next phase of our collaboration, we are excited about the opportunities that lie ahead. We remain dedicated to driving mutual success and growth for Unipart and Vodafone. We extend our heartfelt gratitude to Vodafone for their continued trust and confidence in Unipart.
Please get in touch with Nicola Couse or Amy Bishop to learn more about how we can assist you with your tech solutions.