E-Commerce
Date published:
How Do You Meet Rising Customer Expectations Cost-Effectively?

As consumer expectations rise, so too does the cost of meeting them. How can today’s supply chain directors balance service standards and cost to consistently satisfy—and retain—their customers? The digital world has given consumers unparalleled access to businesses the world over. With this comes choice, convenience, and the ability to make more economic purchasing decisions.

Automotive
Date published:
3 Ways Smart Contracts Will Transform Supply Chains of the Future

Smart contracts, and the blockchain technology that underpins their use, are almost tailor-made for today’s complex, multifaceted supply chains. A study conducted at the Port of Antwerp, Belgium, found that, on average, there are 200 different interactions between 30 different parties involved in moving one container from one location to another. Each of those interactions

Technology
Date published:
Could Improvements in the Quality and Speed of Your Repairs Give You a Competitive Advantage?

By improving the quality and speed of repairs in line with increasing expectations, companies stand to gain competitive advantage. The efficiency of today’s repair models can be measured in two key ways. The first of these is speed. Consumer dependency on technology has led to increasing expectations in repair lead times – in a world

Automotive
Date published:
How Do You Get a Supply Chain to Really Perform?

More often than not, a supply chain may operate moderately well and deliver within tolerable limits. Customers may find the service acceptable, but nothing exceptional. Inventory levels may be higher than needed but for some traditionalists, plenty of inventory is a good thing, isn’t it? Actually, we think that most supply chains can improve performance

Automotive
Date published:
5 Top Warehousing Challenges You Shouldn’t Ignore

While overcoming the challenges faced by warehouse managers stands to improve the cost-effectiveness and profitability of warehouse operations, the issue extends much further than that. Customer engagement and operational excellence need to go well beyond cost reduction to make the supply chain a source of customer value. And in today’s customer-centric landscape, providing value to

Automotive
Date published:
Recognise These 5 Warning Signs? Your Supply Chain Could Be At Risk

The ability to sense danger before it occurs is paying dividends for many organisations both in maintaining high performance levels and reducing costs. At a time when agility and flexibility are of increasing importance, even the most well managed supply chains can be susceptible to unexpected short term problems that can have significant impact and

Automotive
Date published:
6 Data Skills Your Supply Chain Shouldn’t Be Without

In part 1 we explored why data literacy is so important to supply chain success. In part 2, let’s take a closer look at the key skills required for using data more effectively. ‘The purpose of this role is to mine, collate, interpret, and recommend detailed and summarised decision-making analysis of sales forecasts for our

Automotive
Date published:
AI and the future of supply chain management

Encompassing multiple, often overlapping disciplines across the supply chain, artificial intelligence is set to empower supply chain management on a global scale. As Forrester puts it, we’re six years into the Age of the Customer, when digitally empowered consumers place increased service expectations on every brand interaction. The Chartered Management Institute suggests that emerging technology

Automotive
Date published:
Considering Supply Chain Technology? How to guarantee ROI

While the right technology (applied in the right way) can make your supply chain incredibly efficient, many companies are struggling to ensure that they get a sound return on their investment. Gone are the days when a single system or ‘killer app’ would deliver superiority in a sector. With the lightning fast pace of change